Be in peace
Welcome to Blanca ("we," "our," or "us") — a wellness and meditation app designed to help you find calm, focus, and restful sleep through curated ambient soundscapes and guided meditation music. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our mobile application (the "App") on iOS and Android devices.
By downloading or using Blanca, you agree to the practices described in this policy. If you do not agree, please discontinue use of the App and delete it from your device. We encourage you to read this document fully — your peace of mind matters to us, both inside the app and beyond it.
We collect only what is necessary to deliver a personalized, seamless wellness experience. Below is a breakdown of the categories of information we may gather:
We collect information you provide directly (e.g., when you sign up or update your profile), information generated automatically through your use of the App, and information received from trusted third-party authentication providers when you choose to sign in via Google, Apple, or Facebook.
Your data is used exclusively to operate, improve, and personalize the Blanca experience. Specifically, we use the information to:
Blanca integrates a small set of trusted third-party services to deliver core functionality. Each partner has its own privacy policy and data practices, which we encourage you to review:
| Service | Purpose | Data Shared | Category |
|---|---|---|---|
| Firebase (Google) | Authentication, cloud database, crash reporting | User ID, email, usage events | Backend |
| RevenueCat | Subscription & in-app purchase management | User ID, purchase receipts | Payments |
| Google Sign-In | Social authentication option | Name, email, profile photo | Auth |
| Apple Sign-In | Social authentication option | Name, email (or private relay) | Auth |
| Facebook Login | Social authentication option | Name, email, Facebook ID | Auth |
| Google Fonts | App typography (Open Sans, Allura) | IP address (font load request) | UI |
Each of these services is bound by their respective data processing agreements. We require all third-party partners to handle data securely and in compliance with applicable privacy laws including GDPR and CCPA.
We do not sell, rent, or trade your personal information. We may share your data only in the following limited circumstances:
Your data is stored on secure cloud servers managed by Google Firebase, which operates globally with enterprise-grade encryption, access controls, and compliance certifications (ISO 27001, SOC 2, etc.). Data is encrypted in transit using TLS and at rest using AES-256 encryption.
Locally on your device, Blanca uses Hive (a lightweight local database) and on-device SQLite storage to cache your preferences and downloaded mixes for offline access. This local data does not leave your device except through the sync operations described above.
We retain your personal data for as long as your account is active or as needed to provide the Blanca service. Specifically:
Depending on your location, you may have the following rights regarding your personal data. We honor all valid requests promptly, typically within 30 days:
Request a copy of all personal data we hold about you
Update inaccurate or incomplete personal information
Request erasure of your account and associated data
Receive your data in a structured, machine-readable format
Opt out of marketing communications at any time
Request limitation of processing in certain circumstances
To exercise any of these rights, please contact us at support@blancaapp.com. We may need to verify your identity before fulfilling your request. You also have the right to lodge a complaint with your local data protection authority.
Blanca is designed for adults and individuals aged 13 years and older. We do not knowingly collect personal information from children under the age of 13 (or under 16 in the European Economic Area). If we discover that we have inadvertently collected data from a child below the applicable age, we will delete it immediately.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us at support@blancaapp.com so we can take appropriate action.
Blanca offers premium subscription plans and optional in-app purchases to unlock the full library of sounds and features. All payment transactions are processed through the Apple App Store, Google Play Store, and managed via RevenueCat. We never directly handle or store your payment card details.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:
Your continued use of Blanca after the effective date of the revised policy constitutes your acceptance of the changes. If you do not agree to the updated policy, you may close your account and stop using the App.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, our team is here to help. We are committed to addressing your inquiry within 5 business days.
Reach out to our Privacy & Support team anytime. We're here to ensure your experience with Blanca remains peaceful — in every sense.
support@blancaapp.com